1. These terms
MYTIVIFLIX ("we", "us") runs the website mytiviflix.live and supplies an internet television service ("the Service"). Asking for a trial, placing an order or using the Service means you accept these terms, together with our privacy policy and refund policy.
2. What you are buying
A plan gives you access to live channels and on-demand programmes over the internet for the length of time you paid for. Which channels and titles are offered changes from time to time, and no single channel or title is promised for the whole of a plan.
You provide the internet connection and a compatible device. Setup guides cost nothing, and help is available on WhatsApp.
3. Ordering and payment
Orders are taken in a WhatsApp conversation. The price confirmed there, in USD, is the whole price. Plans are paid once per term and do not renew automatically, and we do not keep card details to charge later.
Your login is issued once payment has been confirmed, normally in under 15 minutes.
4. Your login
A login is for the use of one household. Do not post it publicly, give it away or sell it. Reselling is only permitted through our reseller programme, and using the Service to rebroadcast or redistribute streams is not permitted at all. Accounts used in these ways are closed without a refund.
The number of streams that can play at the same moment is capped at the screen count of your plan. If you think your details have been seen by someone else, tell us and we will issue a new password.
5. Your connection and VPNs
You may use the Service through a virtual private network. You remain responsible for complying with the laws that apply where you are, and connecting through a VPN does not change those obligations.
6. Refunds
Each plan comes with a 7-day money-back guarantee on the conditions set out in the refund policy. Ask for a refund on WhatsApp (+212 610 046 062) or through the contact page.
7. Availability
We work to 99.9% uptime on redundant servers. The Service still relies on networks we do not control and may be interrupted for maintenance or for reasons outside our reach. Where an outage lasts for an extended period, we add days to the affected plans.
8. Liability
The Service is supplied as it is. As far as the law allows, our total liability for any claim is limited to what you paid for the plan that is currently active.
9. Updates to these terms
These terms may be revised. The date shown on this page is the date of the current version, and continuing to use the Service after a revision means you accept the revised terms.
Questions about this policy: message us on WhatsApp +212 610 046 062 or use the contact page.